You may reschedule or cancel up to 4 hours prior to your appointment without charge. If you fail to cancel or reschedule 4 hours or more prior to your appointment, or if you no-show, you will be charged a $25 cancelation fee. In the case of group bookings, we will charge the $25 cancelation fee per person/appointment missed. To ensure our cancellation policy is upheld, we ask that you enter a credit card upon booking your appointment.
Thank you for your understanding.
If you enter your phone number when booking, you will receive a 48-hour reminder which we hope allows adequate time for you to cancel or reschedule your appointment.
How To Cancel
Through Square – If you’ve entered your phone number when booking, you will receive a confirmation text. You can simply reply “Cancel” to this text message and then confirm you are canceling. Alternatively, the link in the same confirmation text will take you to SquareUp.com where you can click “Cancel appointment” at the bottom of your appointment page.
Call – (585) 433-0123
Email – [email protected]